Account Support

As an indirect account with Superior, you receive help in managing all aspects of your accessory program.

An account representative and program manager help you plan and execute your product portfolio and marketing programs. Your customer service representative helps you manage daily orders.

Additional online tools are available to help you track orders, run reports, and view details of your account.

Account Management
Each T-Mobile dealer is supported by a specific account representative, who serves as part of a sales team focused on this channel.  Your account representative assists you with product recommendations, launches, troubleshooting and communicating with Superior’s corporate office. 

Program Management
The T-Mobile indirect channel receives support from a dedicated program manager, who works in tandem with account representatives to manage projects, including new item set-up, special packaging requests, and execution of marketing programs. 

Customer Service
A customer service specialist completes the circle of support for indirect accounts, by assisting with the daily management of orders, scheduling and tracking. 

Accounting
We extend credit to qualifying customers and provide daily invoicing.  Account summaries can be viewed through our on-line customer portal, SuperiorNet.