Account Management
Genesis customers are serviced by a high-level sales professional who makes calls on your corporate offices.  This account manager assists you with business development strategies, communications with our corporate office, and troubleshooting problems.

Program Management
An analyst specific to your account can assist you in managing product launches and transitions, establishing min/max and initial channel fill.  We can review your inventory levels and make purchase recommendations to help you minimize shortages and overstock.  Our team also can help you reach your objectives related to fill rates and inventory turns. 

Customer Service
A customer service specialist completes the circle of support for Genesis customers, by assisting with the daily management of orders, scheduling and tracking.  Orders can be placed via phone, fax, EDI, e-mail or e-fax.  We also offer a 24/7 online ordering system (SOLO),  which includes convenient status reports about your account and orders. 

Accounting
We extend credit to qualifying customers and provide daily invoicing.  Account summaries can be viewed through our on-line customer portal, SuperiorNet.